Book 1

The Tetrad

You don’t have to be the boss to be a leader! All it takes to lead transformation is the right knowledge. If you wish to develop your personal or organisational effectiveness, drive out waste, improve quality, productivity and customer satisfaction – then the Leadership for Transformation programme is for you.

The Tetrad is both a concept and a physical model which represents integration of the four aspects of Deming’s System of Profound Knowledge, which he described as knowledge of leadership for transformation. The aim of this FREE book is to introduce you to the Tetrad via a series of examples, building upon the data and example used in Book 0 (Introduction). This book also explains how the structure for the rest of the Leadership for Transformation programme is based around the Tetrad.

By studying this book you will begin to appreciate why 4th Generation Management is so radically different from management as commonly practiced. You will discover a better way of working. Although only 16 pages long this book contains six separate video presentations plus examples, illustrations and thinking point exercises.

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